FAQ


Frequently Asked Questions

About our preserved roses

 Juliet's preserved roses are natural roses that have been treated with a proprietary solution to maintain their fresh appearance for several years. A soft delicate appearance and natural scent makes it difficult to differentiate between fresh cut or preserved roses.

The substances used in the preservation process are non-toxic, non-corrosive, non-carcinogenic, non-explosive and non-chemical reactive. The solutions and colorants are the same as those used in food, medical and textile manufacturing; therefore, they do not present any health or environmental risks.

Environment 

Long-lasting and maintenance-free. The only care the arrangements require is the occasional removal of dust, ideally with an air spray, air blow(cool) or alternatively gently dusting with a soft cloth.

Do not water the roses or arrangements.

Avoid crushing, pressing or folding the foliage or petals. 

Avoid prolonged exposure to direct sunlight.

How are the roses able to last up to 3 years?

Our preserved long lasting natural roses are treated with a proprietary solution and color pigmentation process that maintains the freshness and shape. The outcome of the preservation process is roses that look, feel, and even smell the same as the first day they were picked - because they are 100% natural. 

The arrangements require NO water to keep its natural beauty, and can last up to three years under proper conditions. 

What should I do to care for them?

The rose arrangements should not be watered or left in direct sunlight. 

Avoid frequent touching of the roses to preserve the integrity of the petals. 

Do not leave rose boxes outside or in damp environments. 

If the roses become dusty blow off with air, do not use products that can damage the fragile petals. We suggest using a hair dryer on low and cool held a safe distance 

What's your return policy?

Due to the nature of your curated rose boxes all orders are non-refundable. If you receive your order damaged you have 72 hours to notify us. Please note the return policy is subject to change at any time